Legal
Privacy Policy
This policy explains what data Norton Real Estate collects when you use this site or contact us, what it is used for, and what your rights are under Brazil's General Data Protection Law (Law No. 13,709/2018).
Updated September 2026
Who controls your data
Norton Real Estate is the controller of the personal data processed on this site. We are at Av. Brig. Faria Lima, 1.485, 2nd floor, Torre Norte, Pinheiros, São Paulo (SP), Brazil, 01452-002.
For anything regarding privacy, write to privacidade@nortonrealestate.com.br.
What data we collect
We collect only what you send in the contact form: name, email and, when you fill them in, company, phone, subject and the text of your message.
To understand how the site is used, we measure audience in aggregate, without cookies and without identifying you. We do not build behavioral profiles or cross form data with browsing.
Why we use it and on what legal basis
We use the form data to reply to your contact and carry the conversation forward. The legal basis is your own request and Norton's legitimate interest in serving those who reach out (art. 7, items V and IX, of the LGPD).
If reserved material is later sent to you as a qualified investor, processing rests on carrying out that relationship and meeting the applicable regulatory obligations.
Who we share it with
We do not sell personal data. We share it only with providers that run the site's infrastructure on our behalf, under contract: the email delivery service and the page hosting. Each processes the data solely for the contracted purpose.
We may disclose data where required by law or by order of a competent authority.
How long we keep it
We keep contact data for as long as needed to reply and, when the conversation develops, for the duration of the relationship and the legal periods that apply. After that, the data is deleted or anonymized.
Your rights
The LGPD grants you the right to confirm that processing exists, access the data, correct anything inaccurate, request anonymization, portability or deletion, and withdraw consent.
To exercise any of these rights, write to privacidade@nortonrealestate.com.br. We reply within the period set by law.
Security
We adopt technical and organizational measures to protect the data against unauthorized access, loss or alteration. No transmission over the internet is entirely free of risk, but we treat your data with the care the relationship demands.
Changes to this policy
We may update this policy to reflect changes in the law or in how the site operates. The date at the top shows the latest revision.